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The UF Office of Information Technology Newsletter

UF IT News: "By UF IT Staff, For UF IT Staff"

  JUNE 2006 Edition

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Dr. Hoit's Office

Open Letter to Staff

The first planning step in a long term process has been taken! On Monday, May 22 more than 50 participants representing the University of Florida community met for an IT planning retreat. I am thrilled about the strong university-wide commitment and broad executive sponsorship for the IT planning process that was apparent at this gathering.

Complete Story at right.

Charging For Dial-Up Services begins in July

Broadband connections via cable modems and DSL have increasingly become more prevalent by the UF Community and dialup usage has dropped so dramatically that we are preparing to charge for dialup service in July.

A FAQ page is provided to answer questions about the transition.

Complete Story

GatorLink Mail Ends When You Leave UF

GatorLink mail ends when you leave UF. If you have recently left the university by graduating, dropping out, transferring, resigning or retiring, it is best to back up all mail within your GatorLink mailbox and let senders know another email address at which you can be reached.

The UF Computing Help Desk has a FAQ that addresses mail service after leaving UF. It can be found by clicking the "Complete Story" link, below.

Alumni can contact the UF Alumni Association at http://www.ufalumni.ufl.edu/EmailForwarding/ to find out the procedure for getting an e-mail address of the form yourname@alumni.ufl.edu.

Complete Story

SSL Encryption on Vista

On May 9th, CNS and Learning Support Services (LSS) implemented SSL encryption for the Vista course management system. Users should see little or no change in the way they use Vista; but all data transmissions from Vista to your browser are encrypted using a 128-bit key, the strongest available commercial standard. This means that using Vista to view confidential data such as student grades is now safer than most online bank transactions. Implementation of SSL encryption fulfills the last recommendation of a Fall 2005 security audit of the Vista system.

CITT & IFAS Extension Team Up to Produce Virtual Field Day

Bringing advanced Information Technology to the classroom is the main mission of the Office of Academic Technology's Center for Intructional Technology and Training--even when the classroom is a farm field or a set of offices scattered throughout the state.

IFAS extension faculty use a "field day" format to present information to growers and gardeners. Participants travel to a location to view demonstrations of growing methods and materials. Translating the field day to a web experience allows greater convenience for the participants and longevity for the presentation.

Complete Story

Bridges News

  • Work has been completed on ePAF - all university offices are now using the new electronic personnel action forms to simplify job actions.
  • Using My Reports, a new Enterprise Reporting feature, users can collect reports of interest on their personal My Reports menu and access them at any time with a single click.
  • Several major projects are on-going. The grant reintegration project is correcting data and systems required to use PeopleSoft for post-award grant management, reporting and billing. HR and Bridges are implementing PeopleAdmin, a replacement for eRecruit. HR and Bridges are also working to implement the User Productivity Kit (UPK), which will provide improved training opportunities as well as on-line help for the myUFL systems. Data warehouse work continues to provide current data on a timely basis. Finally, reporting phase 3 is a major effort to produce "roll up" reports giving totals for various hierarchical levels including department and college summaries.
  • The GatorLink Account Management Project has restarted. This project, postponed last year, is now scheduled for completion in October 2006. The project will standardize the management of GatorLink account credentials and tie deprovisioning to affiliations changes in the directory. In addition, the project will provide a new guest account capability and will use Service Oriented Architecture (SOA) to provide messages regarding account status to authorized consumers.
  • Bridges continues to migrate services to IBM blade centers served by its EMC storage tier. The combination of blade-based servers, virtual servers on blades, and the EMC storage tier has significantly lowered operating costs, allowing Bridges to deploy more services without a budget increase.

UF Active Directory

  • The College of Liberal Arts and Sciences has begun planning its conversion to UFAD. The college has the largest collection of workstations of any college, with over 4,600 workstations operated by 23 departments and over 30 centers and institutes.
  • With the inclusion of Liberal Arts, there are currently 16 active migrations underway for colleges and departments to UFAD. See www.ad.ufl.edu/migration for up-to-date information on migrations (use your GatorLink username and password to authenticate).
  • Work has begun on the implementation of the Microsoft Operations Manager, or MOM. MOM provides best practices services for monitoring and troubleshooting Windows servers.


For more UF Bridges news, please see the "Conferences, Workshops & Presentations" section of this newsletter!


CNS logo

UF Computing & Networking Services


Tutorial: Solving E-mail Sending Problems by using the Message Submission Port

In order to help restrict "spam," "worms," and other malware which often propagate via e-mail, many Internet Service Providers (ISPs) have begun to require that all outbound e-mail (on the "default" SMTP port [25]) use only their "official" server(s). However, this practice may cause people who were formerly able to send e-mail from home with no problem, to suddenly not be able to send outgoing mail. It also severely complicates life for users of mobile/laptop computers, who frequently connect to different networks, requiring changes to their e-mail program configuration with each change of location.

This document explains how configuring your e-mail program to use the Message Submission Port can solve these problems.

Complete Story.

"GatorMail Web Mail: A User's Guide" Now Available

DOCWEB logoGatorMail is the Web mail application designed and implemented by the UF CNS Open Systems Group to provide the UF community with Web access to the GatorLink e-mail service. It has become a very popular way for users to check their GatorLink e-mail.

CNS is happy to announce the availability of the first comprehensive user guide for GatorMail.

Complete Story

SyncSort Upgrade

On Sunday, June 11, 2006, SyncSort for z/OS will be upgraded at CNS. This release includes performance enhancements as well as support for a planned future upgrade to the IBM z/OS operating system.

Complete Story.

CICS TS 3.1 Has New Enhancements

The newest IBM CICS TS 3.1 has been installed and is now available for initial testing. This CICS migration is an upgrade from CICS TS 2.3, which we have been running at this site since the end of 2003. CICS TS 3.1 went GA (General Availability) on March 25, 2005.

Complete Story

NERSP Migrating to New Host June 4, 2006

On Sunday, June 4, 2006, CNS will be migrating functions off of the existing NERSP host to a new replacement NERSP host. The new NERSP host will reside on our IBM eServer p5 Model 570 complex. This server complex features simultaneous multi-threading; Dynamic Logical Partitioning which will increase system performance; and capacity on demand capabilities which will allow us to conserve costs and resources while still responding to spikes in service demands.

Complete Story.

CNS Dial-Up Services Under Review

As noted elsewhere in this newsletter, UF is implementing charging for all dial-up access, and is considering eliminating the dial-up service at some time in the future.

This action does not immediately apply to CNS customers dialing up using a CNS (RACF) username/account. At this time, service and charges for dial-up access via a CNS username/account are not changing. However, it is important that you realize the possible future implications for CNS-account dial-up. Based on the usage and feedback during the upcoming 6 months (July 1 - Dec. 31 2006), it is possible that there may be major changes in dial-up service offerings at or shortly after the beginning of calendar year 2007. These changes could include anything from a revision of the charging algorithm to a complete withdrawal of dial-up service offerings.

Complete Story

For more CNS news, please see our newsletter, /Update.

High Performance Computing

Computation for The Gator Nation

Processing, analyzing, communicating, and displaying gigabytes-to-terabytes of data routinely with extremely low latency is an increasingly critical challenge to cutting-edge research in many areas of science and engineering. The University of Florida's High Performance Computer Center (HPC) exists to meet this challenge. This effort is being led by the University's HPC Committee, composed of faculty members, under the auspices of the Office of Information Technology.

Complete Story

Security Group Launches Enhanced New Web-Site

Updated content, a sharp layout, and a crisp graphic all adorn the newly revamped IT Security Team website which went live on May 30.

Complete Story

Security Reports to be Sent to Unit Security Administrators (ISAs)

Unit Information Security Administrators (ISAs) will not have to wonder how they compare to other University of Florida units when it comes to the number of incidents and vulnerabilities. Starting this summer, the UF IT Security Team will be mailing incident and vulnerability reports to Unit ISAs.

Complete Story

Network Managers Database Updated & Upgraded

CNS Network Services and the UF Security Team have invested significant time updating the NS subnet and contact database so network and server managers can more easily search for campus network information.

Complete Story

Andrew Lamoureux Moves On; Will Be Missed Andrew Lamoreux

On April 17, a valuable member of the IT Security Team left to advance his career in programming. Though the team will miss him greatly, Andrew Lamoureux has accepted an excellent offer from Citrix Systems Inc. in Ft. Lauderdale, FL.

Lamoureux implemented several applications around the Remedy ticketing system, an interface to a security scanner that can be used anywhere on campus, and other various monitoring tools.

Complete Story

Kathy Bergsma UF IT Security Manager Bergsma Reaches 20-Year Milestone

Twenty years later, and many jobs behind her, Kathy Bergsma, UF information security manager, is proud to be a University of Florida employee. March 10, 2006, was Bergsma's twentieth anniversary with the state.

Complete Story

Cyber-Security Awareness for Everyone!

c-safe logo On March 1 the Florida Department of Law Enforcement and SecureFlorida.org brought a free, one-day seminar on safe computing practices to the University of Florida Reitz Union Auditorium in Gainesville. C-SAFE, Cyber-Security Awareness for Everyone, was hosted by the UF IT Security Team as part of its goal to raise security awareness at UF and in the Gainesville community.

For those who were unable to attend, the recorded archive can be found at: infosec.ufl.edu/events/csafe.

Complete Story


For more UF IT Security news, please see the "Conferences, Workshops & Presentations" section of this newsletter!

IT Training

NETg in the Academic Classroom: An Interview with Professor Raymond Issa Prof. Raymond Issa

NETg courses are online training courses that include a comprehensive offering of high-quality instructional content. If you're a faculty, staff, or student member of the UF community, these online courses are free and available for your use 24/7. And that's just what Dr. Raymond Issa, Director of Graduate and Distance Education Programs, Professor of the Rinker School of Building Construction, takes advantage of for his graduate students.

Complete Story

UF IT Certification Program Now Open! UFITC Logo

After a several-month hiatus, the UF IT Training Committee is happy to announce the return of The Program Formerly Known As the UF Computer Challenge! The completely revised and updated program has been renamed the UF Information Technology Certification (UFITC), and is now open for users to commence pursuit of UF certificates.


Complete Story

Summer Computer Classes

Need to improve your Macromedia Flash or Dreamweaver skills? Want to take full advantage of Microsoft Access and Excel? This summer, Training and Organizational Development, Office of Human Resource Services, will continue to offer both beginning and advanced-level classes for a range of software programs.

Complete Story

Open Letter to UF OIT Staff

From Dr. Marc Hoit

The first planning step in a long term process has been taken! On Monday, May 22 more than 50 participants representing the University of Florida community met for an IT planning retreat. I am thrilled about the strong university-wide commitment and broad executive sponsorship for the IT planning process that was apparent at this gathering.

The retreat participation was designed to include a diversity of strategic input as to the IT needs of the units, directions, purpose and improvements. Recommendations for participants were solicited from the Deans of all colleges, the Vice Presidents, the leadership for the Faculty Senate, Student Government and several affiliated organizations. We sought representatives who would bring an overall knowledge and understanding of the information and data needs of their faculty, staff, students and partners. In addition, participants had knowledge regarding their organization's culture, academic structures, business processes and other functional operations. A small group of IT leaders was also invited to serve as resources to fellow participants. Representatives from these areas prepared for the retreat by reviewing local IT issues and reading background articles. The articles were also posted to the meeting website and I encourage you to review them as well.

*Requires GatorLink authentication

Throughout the day, participants brought issues and insights from their diverse areas to the discussion. The retreat was lively, professional and all voices were heard throughout the day.

The morning work began with basic retreat organization and foundation concepts. We reviewed the purpose of this retreat as well as a definition of information services and technology. As agreed to for the purposes of the retreat, information services and technology in its broadest definition includes organizations, functions, processes, knowledge, systems, tools and training in support of creating, acquiring, processing, storing, transmitting, utilizing and securing information.

Next we reviewed the plan for the day including the expectations for deliverables. The participants were clear on the consensus that recommendations rather than decisions would be the outcomes of this retreat.

With agreement on these topics, we moved on to focus on an overview of current state and initial thoughts on the purpose of IT at UF. Groups of seven or eight at each table brainstormed, discussed and debated issues related to the current state of IT at UF. After almost an hour of lively interaction, each group reported out and provided a summary of the local discussion to the larger group. The later portion of the morning session included a synthesis of the current state measurement work. We also worked to identify common themes and planning areas. Though extensive, the lists produced at this retreat were representative and not expected nor intended to be exhaustive.

At the start of the afternoon session, participants changed their seats so that each table had a new representation of views and backgrounds. As with the working processes from the morning sessions, small groups collaborated and brainstormed to identify important themes and then the larger group examined these themes to identify common areas or themes. The afternoon's work included a discussion of possible purposes for IT in general, at UF, and local areas. Based on this broad review of options, we moved on to strategic directions and then to potential recommendations. Working from small groups, each table formulated suggestions for strategic directions and presented these to the full retreat. Working as a large group, the retreat participants then built on the conversations from the whole day to prepare potential recommendations.

Based on the work of all the participants throughout the day, a report is being drafted which will be first sent to the retreat participants for review and comment and then on to the three senior vice presidents, Dr. Fouke, Dr. Barrett, and Dr. Cheek and myself for consideration. The University of Florida administration is committed to a transparent process and this report will also be published to the meeting web page. The retreat was an essential first step that enabled the UF leadership to provide input regarding their organization's goals and related information services needs. The work of the participants at this retreat helps all of us to better know and understand our customer's needs and contribute to effective planning for the future of IT services at UF.

As the beginning of a long term planning effort, there will be many additional opportunities for input, analysis and participation by everyone in the UF community. The University of Florida has an opportunity to move forward through cohesive collaboration to improve both the operations of IT and the contributions of IT to the strategic goals of all of UF. I would like to thank the participants, sponsors and community for contributing to the success of this planning retreat.

Please watch the reorg website (http://www.it.ufl.edu/reorg/) for the posting of the report and for additional meetings and opportunities to participate and provide input.

Marc Hoit


Conferences, Workshops, & Presentations

UF Bridges

  • In March, about two dozen folks from UF attended the Alliance '06 meetings in Nashville. Alliance includes the annual conference of HEUG, the Higher Ed User's Group for PeopleSoft. About 5,000 people attended the conference from all over higher education. Tracks included Finance, Student, HR, Business Intelligence, Infrastructure and Support.
  • In May, Tim Fitzpatrick and Mike Conlon attended the first annual Educause conference on Enterprise Systems in Higher Education. Held in Chicago, the conference brought together 300 IT leaders with responsibility for enterprise systems. Topics included ERP and IT Governance.
  • On June 22, Dr. Conlon will present a talk on identity management in Tampa to SUS IT Directors and CIOs.
  • On July 11, George Bryan of UFAD and Dr. Conlon will present an invited talk on Identity Management at the Microsoft Higher Education meetings in Seattle, Washington.
  • On July 19 and 20, Dr. Conlon will give a series of invited talks on identity management to the California State University CIOs in Los Angeles.

UF IT Security

Jordan Wiens Jordan Wiens Presents "Secure Applications" at Peer 2 Peer

Making sure applications run secure code is an important facet of how administrators can protect their networks. This is one topic covered during the April 18 Peer 2 Peer. Jordan Wiens, senior network security engineer, gave a 50-minute presentation on ways developers can code securely to prevent various exploits. Among other issues addressed were SQL injections and error messages.

Complete Story

Security Team Member Teaches Business Class about Intrusion Detection

The morning of April 18, students in the Decision Information Services graduate program at the University of Florida learned about intrusion detection systems from one of their very own distinguished campus security team members. Jordan Wiens, network security engineer, talked to Dr. Praveen Pathak's graduate students about the history and current technology in IDS. Pathak, who is an assistant professor with the Warrrington College of Business, invited Wiens to speak on behalf of one of his security lectures.

Complete Story

Security Members speak at GatorLUG

Two University of Florida IT Security Team members spoke about computer forensics and intrusion detection systems, at the Gator Linux User Group meeting on May 17 to teach the Gainesville IT community about open source products and trends.

Complete Story

UF Sends Representative to National IT Security Conference

During the first week of April, Jordan Wiens, UF IT senior security engineer, attended the seventh annual CanSecWest/core06 conference in Vancouver, BC. The CanSecWest conference is organized every year to bring together leading security professionals to discuss the most current and anticipated IT security trends. This is the second time Wiens has attended.

Complete Story

Julia Emko Represents UF at 2006 Educause & Internet2 Security Professionals Conference

The Denver Marriott City Center was filled will information security professionals from around the world on April 10-12 to attend the 2006 Educause & Internet2 Security Professionals Conference. Julia Emko, IT security Public Relations Coordinator, was there to represent the University of Florida IT Security Team.

Complete Story

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Produced by University of Florida Information Technology.
Last Updated May 31, 2006.
Please send comments, and submissions to oit-news@ufl.edu